If the process is aborted before payment, you will have to start the check-out process again, but all updates will still be in your cart. What happens if the update or payment process is aborted? How do I return or exchange a downloaded product that I have purchased?ĭownloaded products are not eligible for refund or exchange. How can I change the invoice?Īccording to the Terms and Conditions of purchase, it is not possible to modify an invoice after sending the order. I mistyped the invoicing data or I need an invoice for a different name and address. I do not want to pay online.Īt the moment it is only possible to pay online.Ĭheck your card details and try again or contact your bank. I do not have credit cards for online payment. You provide your credit card data directly to payment processor companies, and Naviextras Toolbox does not receive or store any sensitive data. They use the https secure transmission data protocol. The online payment system is operated by the world's largest authorized online payment processor companies. Is online payment using Naviextras Toolbox safe? For some countries other payment methods are also accepted, such as direct debit and bank transfer, PayPal, DB24, CommerzBank OnlineBankingweb, Dresdner Bank internetbanking, Netpay, Paybox, iDEAL, Solo card, etc. Alternately, please register a new account.All major credit cards are accepted. If no record is located, you will be prompted to provide a different e-mail address. If an account does exist, an e-mail with a reminder of your username and a link to reset your password will be sent to the e-mail address on record. Use the "Forgot username or password" function to determine if a user account exists for you. How do I obtain my login information if I have forgotten it? This is my first time in a while logging in to.The e-mail address used for login must match this account. To log in to, you must have a user account in our database.
Which e-mail address should I enter to log in?.Please also check your spam folder, in case the e-mail should arrive there.
Usually an e-mail will arrive within a few minutes. Please use the "Forgotten username or password" link to reset your password. How do I reset my password if I have forgotten it?.Please choose a different username that is unique to you. The username I entered is not available.Please note that if your device model is not listed, it is not supported. You will also be asked to choose a device. You will be asked to provide your name, e-mail address, a unique username and password, as well as your country of residence, for invoicing purposes.
You can register a new account by clicking on Log in or register at the top of the website. This will allow us to provide you with assistance and information that is specific to you. In order to contact our Customer Care, please log in or register an account first.
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